If you are having trouble logging in: If you are using an iPad, iPhone or other Apple device, make sure you remove the default initial capital letter by hitting the shift/Up arrow key before you start typing. If that doesn't solve the problem and you're not 100% sure your password is correct, try resetting your password.

If you need help, please read our FAQ and Sales Policies before contacting us,

If you're having credit card issues related to your membership, please contact your credit card company.

If you can't remember your password, please use the password recovery process on the Login page. Note that for security reasons, email addresses and passwords are case-sensitive.

If after doing you still need to contact us, we can be reached the following ways. Please note that email is the most efficient way and will be addressed first.


Phone: (908) 238-3830

Address: BassGold, PO Box 133, Lebanon, NJ 08833

Our Partners:

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